Support
Contact support for upload trouble, event access, refund questions, deletion status, or photo review and takedown requests.
Email supportInclude the event link or slug, your relationship to the event, the issue type, and enough detail to identify the photo or account action. Do not send passcodes, payment card numbers, or government IDs unless support explicitly requests a safer verification path.
Support can help review approved gallery photos, remove media from public visibility, and coordinate event deletion requests with the couple where appropriate. Pending uploads are not public while they wait for couple review.